Our Pledge

Our Pledge,

Owning a home is a major investment. At Stonescape Steel Roofing, we know how much you value your
investment and how hard you work to maintain your home. Owning a home should be a great source of
pride for you, and we want to help build on that pride and enjoyment. The most effective way that we know
to assure you of a memorable and positive experience with Stonescape Steel Roofing is to make a pledge
for our behavior over the course of our relationship. To that end, we have adopted a company Code of Ethics
that we want to present to you.

The following are promises that Stonescape Steel Roofing makes to you. If at any point in our relationship
you feel that we are at risk of not meeting these promises we ask that you please call me, the company
President, Robert Girard, at 303-823-2365.

Honesty

At Stonescape Steel Roofing we strive to always be honest and accurate in our assessment of your roofing
needs. We take pride in providing our team with the best training in our industry. Our management support
team have over 60 years of experience in Roofing & Restoration and is always there to support our staff
and our clients. We pledge to always be honest and accurate in our property assessments, suggestions,
and solutions. No one has all of the answers, however, if there is a question that we do not know the
answer to we will be honest with you and find the correct solution.

Integrity

We believe that integrity and honesty go hand and hand. We pledge to always do the right thing for you
and your home. If our workers make a mistake, we will always own it and address the situation with a
solutions mindset. At Stonescape Steel Roofing we back our work.

Superior Service

At Stonescape Steel Roofing we believe our customers should have the highest level of customer service
in any industry. You can expect a high level of communication throughout the course of your project. We
pledge to always be there to answer our client’s questions and concerns, and to be proactive in our
approach to serving you.

Legal Compliance

We recognize that choosing a contractor for such an important project can be tough. It can be hard to
know who to trust. We pledge to always obtain the appropriate permits for your project and to comply with
all local building and safety requirements. All of our clients receive a copy of our current and up to date
insurance and workers compensation in the presentation folders you receive upon our initial meeting.

Responsibility & Quality

All of our warranties are clearly stated on the back of our build contracts for your piece of mind. At
Stonescape Steel Roofing we offer our clients a 10-year workmanship warranty on every roofing project.
We are confident in our workmanship because whether we are installing steel, asphalt shingles, or low
slope roofing membranes we install each roof, the same way, every time without cutting corners. We
pledge to always take responsibility for our workmanship and to do the right thing by our client on every
project. In this way, you can be assured of a quality installation that will stand the test of time.

100% Customer Satisfaction

We are committed to our clients happiness and strive for 100% satisfaction in every aspect of our
business. We pledge that you will have experienced installers and qualified managers on every project.
Before, during, and after each project you will hear from key managers who are here to insure we are
fulfilling our obligations with Honesty, Integrity, and Quality.

Sincerely,
Robert Girard
Company President